Question 1

How should I choose between balance plans and subscription plans?

Accepted Answer

Balance plans are one-time purchases added to your account balance and stay long-lived, which fits occasional usage or backup quota. Subscription plans provide quota for a 30-day period and move your API keys to the subscription group, which fits steady high-frequency usage.

Question 2

How is usage deducted when balance and subscription are both available?

Accepted Answer

An active subscription is used first. If subscription quota is not enough, the extra cost is deducted from account balance. Without an active subscription, usage is deducted from balance directly. The current billing configuration deducts at 1:1 against the corresponding model price; the console usage record is the final reference.

Question 3

Does the recharged balance expire?

Accepted Answer

The pricing page sells account balance that stays long-lived and does not reset by subscription cycle.

Question 4

Are there daily or weekly caps?

Accepted Answer

The balance plan itself has no daily or weekly quota cap and is deducted by actual model usage. API rate, model availability, and account risk controls may still apply.

Question 5

Which models can I use?

Accepted Answer

You can use the balance with models currently supported by the service. Model availability, including gpt-img-2, can change with upstream status; check the console for the current result.

Question 6

How is usage deducted?

Accepted Answer

The current billing configuration deducts usage at 1:1 against the corresponding model price. Model choice, context size, and request mode affect actual spend; the console usage record is the final reference.

Question 7

Do you support invoices?

Accepted Answer

Yes. After payment succeeds, go to Console > Invoice applications, choose the paid order, submit the request, and scan the QR code to fill in invoice details. After admin approval, the electronic invoice is sent to your email.

Question 8

Can I request a special VAT invoice?

Accepted Answer

Yes, special VAT invoice applications are supported. Fill in the required information on the QR code page; final handling follows the submitted details and admin review result.

Question 9

How do GPT-5.6 and GPT-5.4 compare?

Accepted Answer

GPT-5.6 Sol consumes about twice as much balance as GPT-5.4. If you enable Fast, request cost increases further and the balance will be consumed faster.

Question 10

What if delivery, quota, or API access has an issue?

Accepted Answer

Contact support directly. Delivery issues, quota mismatches, and API access problems should be handled with a traceable support flow instead of guesswork.

Support and warranty

Join a group first

Enterprise WeChat

Telegram group

Submit an issue

Frequently asked questions

Continue with GetToken

FAQ

Pricing

Quick start

ChatGPT Web